The short version
- We collect only what's needed to run your pickleball sessions: your name and email address if you sign in, and the players and scores entered in a session.
- We don't show ads, don't sell or rent your information, and don't use tracking or analytics tools.
- You can ask us to delete your account or any session at any time by emailing hello@picklealong.com.
Who we are
Pickle Along ("we", "us") is a web app for running pickleball round robins. This policy covers the website at picklealong.com and the app at app.picklealong.com. If you have a question about it, email hello@picklealong.com.
What we collect
If you sign in (hosts)
Hosts sign in with their Google account. When you do, Google shares your name, email address and a Google account ID with us. We ask Google only for basic profile information and your email address. We can't see your Gmail, contacts, calendar, files or anything else in your Google account. We also record when you first and last signed in, and whether you are allowed to host sessions.
To keep you signed in, we set one cookie that identifies your sign-in. It lasts up to 30 days and is renewed while you use the app. It's needed for the app to work; we don't use advertising or tracking cookies.
What hosts enter into a session
- Player names, as the host types them (often first names or nicknames), and the host's own list of players and groups.
- Games and results: who played on which court, with whom and against whom, scores, game times, who sat out, and the standings worked out from them.
- An activity history for each session: what was done (for example a score entered or a lineup changed), when, and by which signed-in host. Changes made from a share link are recorded as "Guest".
Please don't enter anything about a player beyond their name. The app doesn't ask for, and isn't meant to hold, contact details, ages, health information or anything similar about players.
If you use a share link (players and guests)
You don't need an account to follow a session or enter scores from a share link, and we don't ask who you are. We don't record your name or contact details.
Technical information
Our service runs behind Cloudflare, which handles every request to protect the site and deliver it quickly. Like any website, that means Cloudflare processes your IP address and basic browser information under its own privacy policy. Our own server doesn't keep logs of visitors' IP addresses. The website's fonts are hosted by us, so loading a page doesn't contact Google Fonts or any other third party.
How we use it
- To run the app: sign you in, deal games, record scores, and show standings and history.
- To let a host reuse their player list and see records between the same players across sessions.
- To keep the service secure and working, and to fix problems. When something goes wrong, we may look at the data for the affected session to find the cause.
- To contact hosts about their account or important changes to the service.
We don't use your information for advertising, we don't sell or rent it, and we don't build profiles of you.
Information from Google
Pickle Along's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use the name, email address and account ID Google provides only to sign you in and show who you are within the app. We don't transfer it to anyone else, use it for advertising, or let people read it except as needed to provide or secure the service, or where the law requires.
Who can see what
- A session (players, games, scores and standings) can be seen by its host and by anyone the host shares the session's link with. Anyone with the link can also enter scores, so share it only with your group.
- A host's player list and groups are visible only to that host.
- The activity history, which names the host who made each change, is visible only to the session's host.
- Pickle Along's administrator can see account details and session data to run and support the service.
Who we share it with
We use a small number of service providers to run Pickle Along:
- Google, for signing in.
- Cloudflare, for secure connections, protection and delivering the site.
We don't share your information with anyone else unless the law requires us to, or it's needed to protect the safety of people or the service.
Where it's stored and for how long
Your information is stored on servers we operate in the United States, with backups kept on private storage we control. We keep sessions and accounts until the host deletes them or asks us to. Sign-in cookies expire after 30 days without use. Deleted information is removed from backups as they are replaced over time.
Your choices
- Hosts can delete any of their sessions in the app, and can ask us to export or delete their account and everything in it.
- Players named in a session can ask the host, or us, to change or remove their name.
- To make any request, email hello@picklealong.com. We'll reply within 30 days.
Children
Pickle Along is meant for adults running group games and isn't directed at children under 13. We don't knowingly collect information from children. If a host enters a child's name as a player, only the name and game results are stored, and a parent can ask us to remove it.
Security
All connections use HTTPS, access to the servers and the administrator tools is restricted, and only signed-in hosts can make changes outside a share link. No system is perfectly secure, so if you believe something is wrong, please tell us straight away.
Changes to this policy
We'll update this page when we change how Pickle Along handles information, for example before adding player accounts, RSVPs or email reminders, and change the date at the top. For significant changes, we'll also let signed-in hosts know in the app or by email.
Contact
Questions or requests: hello@picklealong.com.